Helping CSC Modernize Admissions & Improve Efficiency with a Secure, User-Friendly Application System
The College Sector Committee for Adult Upgrading (CSC) supports Ontario’s 24 public colleges, ensuring students have access to essential upgrading programs, including the Academic and Career Entrance (ACE) credential. As the number of applicants grew, CSC’s admissions process became increasingly inefficient, relying on outdated systems that created extra work for staff and a frustrating experience for students.
To address these challenges, CSC partnered with Orchestrate to develop a modern, secure, and streamlined admissions platform—one that enhances staff efficiency, ensures compliance with Ontario’s security requirements, and improves the applicant experience.
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Situation Analysis
CSC faced mounting pressure to streamline its admissions process as the number of applicants increased each year. However, its existing system was outdated, difficult to use, and required significant manual effort from staff. These inefficiencies led to:
- Excessive manual processing, slowing down admissions and increasing administrative burden.
- Security & compliance risks. The new system needed to meet and exceed security requirements.
- A frustrating student experience, with complex navigation and accessibility challenges leading to incomplete applications.
To continue providing high-quality services to Ontario’s learners, CSC needed a modern, automated admissions platform that would reduce staff workload, enhance security, and simplify the student application process.
Our Approach
eResources conducted a comprehensive system audit and strategic discovery process to assess CSC’s unique needs. This involved:
- Stakeholder Collaboration – Engaging CSC staff to understand pain points and create internal buy-in.
- Security & Compliance Review – Ensuring the solution met and exceeded Ontario’s data protection standards.
- User-Centered Design – Simplifying the application process for students while improving workflow efficiency for staff.
Using the Orchestrate platform’s flexible architecture, we designed a secure, user-friendly admissions system that fully integrated with CSC’s existing infrastructure—eliminating inefficiencies, reducing security risks, and significantly improving user experience.
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Results
Since launching the new application system, CSC has seen dramatic improvements in efficiency, security, and user experience. Key outcomes include:
✅ 50%+ reduction in manual processing time, freeing up staff for higher-value tasks.
✅ Seamless SIS integration, reducing data entry errors and ensuring real-time accuracy.
✅ Enhanced data security & compliance, exceeding Ontario government standards.
✅ Increased applicant engagement, with a more intuitive, mobile-friendly interface.
By modernizing its admissions platform, CSC is now well-equipped to handle growing application volumes while providing a seamless, secure experience for both staff and students.
From the Client
“eResources has been excellent to work with through every step of our engagement and project. [They] immediately understood our goals with the application portal project and applied [their] expertise through the design and development phases to ensure the system would meet our needs. [eResources] continues to support the development and implementation of additional features and functionality. Our staff are thrilled with the results of this project – it has improved our efficiency, security, and business intelligence. In addition, the new application portal provides a secure, reliable, user friendly experience for our applicants. We look forward to our continued relationship with the eResources team going forward!”
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Orchestrate is the industry's best online application management platform. We help colleges, universities, businesses, non-profits, and associations streamline their application process and simplify their workflow.
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E: sales@onlineapplications.net
P: 800-297-8293
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Contact
E: sales@onlineapplications.net
P: 800-297-8293
2019 Copyright eResources LLC Privacy | Sitemap XML